Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
Want to find good practices on a specific topic? Click on one of the topics below.
Beyond reduce, re-use, recycle – MIO-ECSDE’s comprehensive approach to environmental sustainability
MIO-ECSDE increasingly holds Annual General Meetings (AGMs) virtually, having face to face events only every 2 or 3 years. Staff are encouraged to use video-conferencing (including for Board meetings and AGMs, which are now held physically only every 2-3 years). Moreover, a thorough green events policy requires venues to apply...
MIO-ECSDE’s consultative and comprehensive process to develop policy and advocacy positions
MIO-ECSDE has a sound and detailed process for the development of policy positions. The process is underpinned by ongoing monitoring of relevant research and policy developments to stay abreast of emerging issues. A draft position document is developed, then discussed in consultations with members, partners, experts, and other networks before...
MIO-ECSDE ensures they maintain independence whilst acquiring funding
MIO-ECSDE sees its reputation, integrity, high calibre and independence as its main capital, and highlights the importance of safeguarding these qualities. In practice, this means there are criteria regarding the sources and conditions of funding from private sources – these must be transparent, carefully scrutinised, and free from any influence...
Restless Development focuses on partnerships and capacity-building for more sustainable outcomes
Restless Development is committed to capacity building for its partners at various levels and supports increased Southern CSO engagement in advocacy and influencing. There is a focus on reaching out beyond target implementation groups and countries, with support given to a variety of alliances, networks, and individual partners....
CBM leads the way on disability inclusiveness with their Disability Inclusive Development standards
Inclusion is one of CBM’s core values and the organisation takes proactive measures to ensure both their programmes and working environment are accessible to and inclusive of persons with disabilities. A policy framework on inclusion and an accessibility policy guide CBM’s work and operations, and their disability inclusive development (DID)...
CBM ensures sustainable outcomes through strong partnerships and local ownership
In 2017 CBM began developing its partnership principles in line with its programme commitments; these aim to build on locally driven development agendas and ensure local ownership of projects. Participatory approaches are applied throughout CBM’s project cycle management and country planning processes to further increase ownership. This leads to outcomes...
Sightsavers’ approach to capacity-building
Several examples are provided of projects that have resulted in increased capacities and new skills for both direct beneficiaries as well as healthcare, educational and social work professionals in the communities Sightsavers works in. A wide range of training aimed at building capacity of individuals is being provided, including daily...
Sightsavers’ Approach to Staff Development and Working Environment
Sightsavers’ performance review process was updated in 2017, with a new Valuing Individual Performance system introduced. This was developed in a consultative process, and will see staff undergo formal development reviews every 12 months, with reviews conducted on a rolling basis. Sightsavers’ 2018 employee survey includes questions relating to performance...
CIVICUS’ approach to environmental stewardship
CIVICUS has made improvements on their environmental practices since its last report. Their new and comprehensive Environmental Policy was put in place with detailed information on efforts to mitigate negative environmental impacts. It includes targets in the areas of energy and water, office supplies, transportation, maintenance and cleaning, and culture....
CIVICUS’ involvement of stakeholders in advocacy efforts
Efforts are made for members or partners to feature centrally in external discussions, and CIVICUS supports civil society representatives to speak for themselves in high-level discussions such as at the UN Human Rights Council. Interviews are conducted with local civil society leaders to amplify their voices. Illustrative examples of some...
Plan International creates meaningful learning processes for its staff directly applicable to their work
Plan International offers several learning and development programmes, which can offer a formal certification process through Plan Academy. The process includes individual self-assessment and line manager review of progress after 4 weeks, to confirm that the learner has been able to transfer the knowledge to the workplace....
Terre Des Homme’s approach to stakeholder engagement
The response explains how consultation with stakeholders led to TDH shifting its campaign on “trafficked children” to “children on the move”. The Destination Unknown campaign involves youth activists, engages a youth group in decision making processes, and shares this key stakeholder group’s perspective in a “Youth Call” outlining demands and...
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