Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
Want to find good practices on a specific topic? Click on one of the topics below.
ActionAid adopts a comprehensive cross-functional accountability reporting process
To raise awareness and commitment across all functions, a template of the relevant section of the report was circulated to heads of team who oversee various functions of the organisation, along with the previous report entry and feedback, and a request for updated information....
ActionAid’s seven-year rule fosters “localisation” of staff
ActionAid operates through its national offices worldwide and through the IS hubs. In national offices, the majority of staff (at all levels) are local people. Members of the local National Boards are nationals of the respective country and take part in hiring the Country Directors. ActionAid commits to hiring local...
CARE’s comprehensive MEL system enhances performance and impact
CARE International (CI) is committed to adhering to international standards of quality and accountability, leading to the implementation of various standards and tools to continuously assess their program effectiveness and their contribution to impact, involving CARE staff and the communities they work with. The CARE International Secretariat maintains a leading...
Oxfam’s adaptive approach to campaigning design and implementation
A shared power analysis is developed with stakeholders at the outset of any campaign development, with all relevant stakeholders mapped and consulted in ways tailored to their particular needs. Internal stakeholders such as affiliate representatives might be engaged to help co-create the policy position; whereas with external stakeholders such as...
Oxfam mainstreams accountability across the organisation
Preparation and publication of their Accountability Reports are used to raise awareness amongst Oxfam’s dispersed workforce of accountability policies, procedures, and future ambitions. Following publication of the 2014 Accountability Report, awareness raising work amongst affiliates that had not contributed to that Report prompted them to prepare an Accountability Framework, which...
SOS Children’s Villages involves senior leadership in their accountability reporting process
The compilation and development of SOS Children’s Villages Accountability Report has been conducted following a clearly defined process, which is reviewed and refined after each process cycle. The process is based on broad involvement throughout the General Secretariat (GSC) with respective experts providing input. As in past years, the Management...
Amnesty puts accountability high on their internal agenda
Amnesty International’s report submission to Accountable Now is based on analysis and inputs from International Secretariat staff and from their national entity reporting mechanisms (Standard Action Reports and Core Standards). One Senior Director is responsible for each key accountability area of improvement, as identified in the 2014 feedback from the...
Oxfam takes stakeholder engagement to the next level
In the last Accountability Report they described early efforts to consider an Oxfam-wide comprehensive Stakeholder Engagement Policy. The development of this Policy was put on hold in mid- 2015 given the direction of the Oxfam 2020 organisational change programme. Oxfam 2020 will significantly reshape the nature of all stakeholder relationships...
Sightsavers boosts its transparency by publishing its policy positions
Sightsavers publishes its policy positions on its website and intranet. In the UK, policy positions are disseminated to key targets in Westminster and Whitehall. They are used as a basis for additional briefings (for example to brief Members of Parliament or Peers in advance of relevant Parliamentary debates)....
Sightsavers monitors performance via their SIM card system
Globally, all programmes are monitored using the Strategy Implementation Monitoring (SIM) card and the programme portal. All individual projects within Sightsavers contribute to their global strategic objectives. Their M&E approach roots the organisation in evidence based decision making, allowing them to identify gaps and learn and adapt in response to...
Transparency International boosts its performance and impact
In 2014 Transparency International (TI) developed a movement-wide approach to monitoring impact. The approach aims to build a more robust body of evidence regarding what works in the fight against corruption, why and how it works. The Impact Monitoring Approach (IMA) is designed to be broad and flexible enough to...
ARTICLE 19 measures its risks and allocates responsibilities to address them
ARTICLE 19 maintains a risk register for their organisation that is reviewed on an ongoing basis by senior staff and the board at their twice-yearly meetings. The register includes physical, environmental, political and financial risks, each of which are assigned a mitigating action and a responsible party....
Do you have any questions about our good practices or do you think your organisation has something to contribute?