Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
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World Vision empowers communities as change agents
World Vision’s goal is that every child has an opportunity to live a full life. To contribute to the ministry’s goal of sustained well-being of children within their families and communities (especially the most vulnerable), World Vision partners with others to empower children and communities as change agents. For World...
Terre des Hommes hires staff with accountability in their DNA
Accountability is understood at Terre des Hommes as: ”Clear commitments in the eyes of others that have been kept”. So, as the first step on the road to reinforce an accountability culture, they streamline “accountability” to carry a positive connotation through the decision-making processes and human resource management....
SOS Children’s Villages involves senior leadership in their accountability reporting process
The compilation and development of SOS Children’s Villages Accountability Report has been conducted following a clearly defined process, which is reviewed and refined after each process cycle. The process is based on broad involvement throughout the General Secretariat (GSC) with respective experts providing input. As in past years, the Management...
Sightsavers monitors performance via their SIM card system
Globally, all programmes are monitored using the Strategy Implementation Monitoring (SIM) card and the programme portal. All individual projects within Sightsavers contribute to their global strategic objectives. Their M&E approach roots the organisation in evidence based decision making, allowing them to identify gaps and learn and adapt in response to...
Sightsavers boosts its transparency by publishing its policy positions
Sightsavers publishes its policy positions on its website and intranet. In the UK, policy positions are disseminated to key targets in Westminster and Whitehall. They are used as a basis for additional briefings (for example to brief Members of Parliament or Peers in advance of relevant Parliamentary debates)....
CARE’s comprehensive MEL system enhances performance and impact
CARE International (CI) is committed to adhering to international standards of quality and accountability, leading to the implementation of various standards and tools to continuously assess their program effectiveness and their contribution to impact, involving CARE staff and the communities they work with. The CARE International Secretariat maintains a leading...
Amnesty International engages with stakeholders in 79% of all its projects
A wide range of relationships are being managed across the movement, with the people whose rights AI seeks to advance – human rights defenders, affected rights-holders, and members of local partner organisations. The manner of engagement varies depending on the context and scale of the work, and takes place through...
Amnesty puts accountability high on their internal agenda
Amnesty International’s report submission to Accountable Now is based on analysis and inputs from International Secretariat staff and from their national entity reporting mechanisms (Standard Action Reports and Core Standards). One Senior Director is responsible for each key accountability area of improvement, as identified in the 2014 feedback from the...
ActionAid connects the dots when designing their campaigns
Based on consultations and research at local and national level, programme teams put together campaign proposals to submit to the International Leadership Team (ILT). These campaigns aim to best represent the interests of people living in poverty and exclusion, while also contributing towards achieving our strategic aims....
ActionAid adopts a comprehensive cross-functional accountability reporting process
To raise awareness and commitment across all functions, a template of the relevant section of the report was circulated to heads of team who oversee various functions of the organisation, along with the previous report entry and feedback, and a request for updated information....
ActionAid’s seven-year rule fosters “localisation” of staff
ActionAid operates through its national offices worldwide and through the IS hubs. In national offices, the majority of staff (at all levels) are local people. Members of the local National Boards are nationals of the respective country and take part in hiring the Country Directors. ActionAid commits to hiring local...
World Vision’s workshop strengthening accountability at the national level
In 2014, World Vision initiated accountability reporting at national offices, encouraging different offices to include an accountability component in their annual external reports, without having to write a separate report. This effort commenced with an accountability workshop for 29 staff members, organised in Swaziland, where a template and guide were...
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