Good practice library
Good Practice Library
Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
Do you have any questions about our good practices or do you think your organisation has something to contribute? Get in touch!
Sightsavers enhances accountability at the local level
Sightsavers enhances accountability at the local level #ResponsiveDecisionMaking #ResponsibleLeadership What makes this practice exemplary? Sightsavers’ accountability report covers the activities of the entire organisation including Sightsavers’ seven subsidiary entities (Sightsavers UK, US, Ireland, India, Norway, Sweden and Italy). These entities operate integrally with the Secretariat: their performance and any data requested under Accountable Now’s reporting <a href="https://accountablenow.org/resources/sightsavers-enhances-accountability-at-the-local-level/" class="more-link">...</a>
Topics:Oxfam strengthens safeguarding through Core Standards and a Global Case Management System
Oxfam strengthens safeguarding through Core Standards and a Global Case Management System #StakeholderEngagement What makes this practice exemplary? One Oxfam Safeguarding Core Standards offer a simplified, easy to understand and ‘non-negotiables’ document, offering a summary of Oxfam’s multiple public safeguarding commitments to guide practice (assess gaps, support planning, analyse performance), strengthen safeguarding systems and ultimately <a href="https://accountablenow.org/resources/oxfam-strengthens-safeguarding-through-core-standards-and-a-global-case-management-system/" class="more-link">...</a>
Topics:CIVICUS’ advocacy work is grounded in partnerships and co-creation with local partners and members
CIVICUS’ advocacy work is created in partnership with local members and partners. Their voices are featured centrally in advocacy documents and tools. #StrongPartnerships What makes this practice exemplary? An integral part of CIVICUS’ approach is that advocacy work is done jointly with members and local partners. Advocacy work is co-created in partnerships and published with <a href="https://accountablenow.org/resources/civicus-advocacy-work-is-grounded-in-partnerships-and-co-creation-with-local-partners-and-members/" class="more-link">...</a>
Topics:CIVICUS’ comprehensive approach to diversity and inclusion goes beyond gender issues
CIVICUS include sexual orientation, disability, ethnicity, location, religion, and employment status in their approach. #Diversity #Inclusion What makes this practice exemplary? CIVICUS sees diversity and inclusion as a journey that civil society must embark on together, and is committed to tackling institutional structures from all perspectives. A Social Inclusion Toolkit helps CIVICUS members assess their <a href="https://accountablenow.org/resources/civicus-comprehensive-approach-to-diversity-and-inclusion-goes-beyond-gender-issues/" class="more-link">...</a>
Topics:ChildFund New Zealand plants trees to ensure sustainable income and carbon offsetting
ChildFund New Zealand plants trees to ensure sustainable income and carbon offsetting #HealthyPlanet #LastingPositiveChange What makes this practice exemplary? ChildFund New Zealand is committed to the principle of doing no harm as well as ensuring that their work is sustainable, appropriate, feasible, and empowering (SAFE), which includes protecting the environment as well as enhancing the <a href="https://accountablenow.org/resources/childfund-new-zealand-plants-trees-to-ensure-sustainable-income-and-carbon-offsetting/" class="more-link">...</a>
Topics:ChildFund New Zealand’s Road Map approach to sustainable outcomes
CFNZ’s Road Map approach helps them to develop partnerships based on mutuality and sustainability #StakeholderEngagement #StrongPartnerships What makes this practice exemplary? ChildFund New Zealand’s Road Map approach is their preferred approach to building partnerships within communities. Their aim is to ensure that development work does not create long-term dependencies and so this Road Map approach <a href="https://accountablenow.org/resources/childfund-new-zealands-road-map-approach-to-sustainable-outcomes/" class="more-link">...</a>
Topics:World YWCA’s approach to feedback from internal stakeholders
World YWCA’s approach to feedback from internal stakeholders #OpenOrganisations #StakeholderEngagement What makes this practice exemplary? A helpful illustrative example is provided, outlining how MAs, staff, and partner organisations provided input on the development of World YWCA’s Goal 2035. The Panel notes positively the efforts to obtain input from a diverse membership base and to gather feedback <a href="https://accountablenow.org/resources/world-ywcas-approach-to-feedback-from-internal-stakeholders/" class="more-link">...</a>
Topics:Terre des Hommes is strengthening common ways of working throughout the federation through its responsive and participatory Strategic Review process
Terre des Hommes is strengthening common ways of working throughout the federation through its responsive and participatory Strategic Review process #ResponsibleLeadership What makes this practice exemplary? In 2018 Terre des Hommes undertook a strategic review process to align programme goals, policies, and approaches across the federation. The overall aim is to increase cooperation and cohesion and lead to better impact. The strategic review <a href="https://accountablenow.org/resources/terre-des-hommes-is-strengthening-common-ways-of-working-throughout-the-federation-through-its-responsive-and-participatory-strategic-review-process/" class="more-link">...</a>
Topics:Terre Des Homme’s approach to stakeholder engagement
Terre Des Homme’s approach to stakeholder engagement #StakeholderEngagement What makes this practice exemplary? The response explains how consultation with stakeholders led to TDH shifting its campaign on “trafficked children” to “children on the move”. The Destination Unknown campaign involves youth activists, engages a youth group in decision making processes, and shares this key stakeholder group’s perspective <a href="https://accountablenow.org/resources/terre-des-hommes-approach-to-stakeholder-engagement/" class="more-link">...</a>
Topics:Sightsavers’ approach to staff development and working environment
Sightsavers’ approach to staff development and working environment #EmpoweredAndEffectiveStaffAndVolunteers What makes this practice exemplary? Sightsavers’ performance review process was updated in 2017, with a new Valuing Individual Performance system introduced. This was developed in a consultative process, and will see staff undergo formal development reviews every 12 months, with reviews conducted on a rolling basis. Sightsavers’ 2018 employee <a href="https://accountablenow.org/resources/sightsavers-approach-to-staff-development-and-working-environment/" class="more-link">...</a>
Topics:Sightsavers’ approach to capacity-building
Sightsavers’ approach to capacity-building #LastingPositiveChange What makes this practice exemplary? Several examples are provided of projects that have resulted in increased capacities and new skills for both direct beneficiaries as well as healthcare, educational and social work professionals in the communities Sightsavers works in. A wide range of training aimed at building capacity of individuals is being provided, including daily living <a href="https://accountablenow.org/resources/sightsavers-approach-to-capacity-building/" class="more-link">...</a>
Topics:Restless Development engages young people, communities, staff, and partners across their agency and programmes
Restless Development engages young people, communities, staff, and partners across their agency and programmes #StakeholderEngagement What makes this practice exemplary? Restless Development’s strategic model is built around long-term community engagement led by volunteers. Stakeholder engagement is built into programme design, delivery and monitoring, evaluation and learning systems – young people are part of programme design <a href="https://accountablenow.org/resources/restless-development-engages-young-people-communities-staff-and-partners-across-their-agency-and-programmes/" class="more-link">...</a>
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