Resources

Blog Post

Creating processes for people-powered decision making

          Six different shades of people-powered decision making Given the diverse set of participating CSOs, it is not surprising that the processes that were addressed in these pilot projects were quite different, too. The CSOs’ questions ranged from “How can we integrate external stakeholders in campaign design in a data-driven, transparent, […]

Good Practice Example

Transparency International’s board members are mutually and externally accountable

Transparency International provides a very thorough account of the TI Board Code of Conduct and the TI Conflict of Interest Policy. The compilation of all Board members’ registers of interest is systematically circulated to each Board member to support mutual accountability among the Board on conflict of interest management. Transparency International (TI) Board members are […]

Good Practice Example

ARTICLE 19 benchmarks the salary structure of its staff members

In 2013 ARTICLE 19 started to review its salaries and significant salary shortfalls in some offices were identified. The process used to undertake this review was outlined in detail, providing clear information on the data collection, comparative standards and analysis. A second benchmarking exercise was commissioned in 2014. In 2013, ARTICLE 19 initiated a review […]

Good Practice Example

Educo listens to its employees and its executive team responds

Educo uses employee satisfaction surveys, an interdepartmental meeting and corporate conferences, among others, as mechanisms of internal communication and response. Educo has different internal communication channels to facilitate the exchange of information across the entire organisation, thus contributing to improving efficiency in their work and encouraging staff to present their feedback and complaints to management. […]

Good Practice Example

SOS Children’s Villages engages in a dialogue between employees and management

SOS Children’s Villages use online communication forums, such as Federation Town Hall or General Secretariat GSC Café as feedback mechanisms for internal stakeholders. Here are some of the online communications forums that SOS Children’s Villages use: The Federation Town Hall is an online communication forum that allows all member associations and GSC to virtually come […]

Good Practice Example

Sightsavers’ Council of Trustees are subject to key performance indicators

Sightsavers has a clearly defined division of power among trustees and management team. The fact that each Trustee has their individual Key Performance Indicators to perform against can be seen as Good Practice for an effective Board. The Chair of the Council of Trustees is not an executive officer of Sightsavers. The most senior executive […]

Good Practice Example

World Vision embeds risk management in all their regions

World Vision has a thorough risk management and data reporting in place around humanitarian response.   Embedding risk management World Vision’s focus in 2014 has been on embedding risk management globally – making it part of normal business – in all regions and offices across the World Vision International Partnership. All seven regions appointed the […]

Good Practice Example

90% of Amnesty’s national entities provided inputs for the accountability report

Amnesty uses Standard Action Reports to collect information from the national entities and include them in the accountability report. Each year, every Amnesty International entity submits a Standard Action Report (SAR) containing information on their activities, campaigns, growth and accountability measures for the past year. The SAR data is collated and analysed to support global […]

Good Practice Example

ARTICLE 19 measures its risks and allocates responsibilities to address them

ARTICLE 19 carries out a risk analysis and management approach, which includes a risk registry, assessment of risks to staff and allocation of responsibilities to handle risks. ARTICLE 19 maintains a risk register for their organisation that is reviewed on an ongoing basis by senior staff and the board at their twice yearly meetings. The […]

Good Practice Example

Greenpeace implements a 360 degree performance evaluation to its Board of Directors

The International Board is assessed via thorough 360 evaluations which are shared with the Council and the Annual General Meeting. The Greenpeace International Board of Directors Chair coordinates a 360 degree evaluation of the performance of the Board (as a whole) each year. This consists of three separate online surveys; one is sent to the […]

Good Practice Example

Educo’s reporting schedule allows them to have a broader approach to accountability

Educo’s consolidation of their Accountability Report in all its stages is very flexible and followed by a responsible and well organised schedule, taking into account a broad approach to evaluation and identification of improvements and commitments made, to evaluation of the Panel’s feedback and Accountable Now’s recommendations, and to assessing the results of the staff […]

Good Practice Example

Using accountability reporting as an organisational development process

Amnesty International has a designated group to assess the organisation’s accountability performance. It further has incorporated Accountable Now’s commitments in its internal accountability mechanisms and used the reflection of the Accountability Report as input for future planning.   Amnesty International’s reporting to Accountable Now: indicator owners Amnesty International’s report submission to Accountable Now is based […]

Good Practice Example

CBM’s accountability report used as a key quality assurance tool

CBM’s process of defining the content for their Accountability Report is institutionalised and used to engage all functions of the organisation to think strategically about accountability as a key quality assurance tool. CBM follows best practice in disclosing and reporting on organisational, economic, environmental, social, governance and programme performance. It based the 2013 Accountability Report […]

Good Practice Example

CARE carried out a workshop with Senior Management Team for its accountability report

CARE International sees it as one of their Secretariat’s key responsibilities to pilot and model accountability approaches, including their engagement with Accountable Now, with the expectation that this will help promote good practice throughout the confederation. To assist in defining the scope and content of CARE’s annual Accountability Report to Accountable Now, a workshop for the […]