Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
Want to find good practices on a specific topic? Click on one of the topics below.
Terre des Hommes is strengthening common ways of working throughout the federation through its responsive and participatory Strategic Review process
In 2018 Terre des Hommes undertook a strategic review process to align programme goals, policies, and approaches across the federation. The overall aim is to increase cooperation and cohesion and lead to better impact....
World YWCA’s Approach to Feedback from Internal Stakeholders
A helpful illustrative example is provided, outlining how MAs, staff, and partner organisations provided input on the development of World YWCA’s Goal 2035. The Panel notes positively the efforts to obtain input from a diverse membership base and to gather feedback in several rounds of consultations over several years....
SOS Children’s Villages’ user-appropriate feedback and complaints mechanisms
All of the information about SOS’ various feedback mechanisms is easily accessible on their website. The mechanism for safeguarding concerns is particularly accessible. It is available in six languages and has a separate submission form aimed at children, which uses language that speaks directly to them, provides examples of what...
Article 19 goes beyond the obvious barriers that women and LGBTQI experience as part of its strategy and approach
The IRP applauds the organisation’s clear commitment to justice and equality (Commitment 1) and women’s rights and gender equality (Commitment 2) by considering less well known or understood factors. It also commends Article 19 for coming up with creative solutions from its logistical arrangements to its monitoring and evaluation....
Educo’s financial statements are audited by two firms
The 2014 financial statements were audited by two auditing firms, Ernst & Young and Audalia. As a control measure, both firms had to agree on their opinion about the accounts. To date, Educo is the only NGO in Spain that uses this co-auditing system. Later on, Educo presented annually its...
CBM’s comprehensive approach to staff security
CBM International has a dedicated Health, Safety and Security Unit which focuses on training and awareness building for staff. Initiatives include pre-departure travel briefings for business trips, mandatory traveller security training (with a dedicated topic on female security and sexual assault) and written resources available to all staff....
World YWCA ensures an accountable movement through its strategy
The World YWCA took major decisions to implement the Accountability Commitments and adopted the Strategic Framework 2016-2019. The 3rd Goal in the Strategic Framework is to build an effective, well governed, accountable and sustainable movement that has robust assets to sustain the work of the movement and has a key...
World YWCA is an organisation where young women strive
The World YWCA is an all-female organisation. The YWCA movement focuses on women’s empowerment within a human rights framework In addition, they focus on young women and girls, as the World YWCA has a policy that young women aged 30 or under form at least 25% of all decision-making spaces....
World Vision empowers communities as change agents
World Vision’s goal is that every child has an opportunity to live a full life. To contribute to the ministry’s goal of sustained well-being of children within their families and communities (especially the most vulnerable), World Vision partners with others to empower children and communities as change agents. For World...
Terre des Hommes hires staff with accountability in their DNA
Accountability is understood at Terre des Hommes as: ”Clear commitments in the eyes of others that have been kept”. So, as the first step on the road to reinforce an accountability culture, they streamline “accountability” to carry a positive connotation through the decision-making processes and human resource management....
ActionAid connects the dots when designing their campaigns
Based on consultations and research at local and national level, programme teams put together campaign proposals to submit to the International Leadership Team (ILT). These campaigns aim to best represent the interests of people living in poverty and exclusion, while also contributing towards achieving our strategic aims....
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