Listening to those we serve: the heartbeat of Doing Development Differently

  *All views and statements represent those of the author and do not necessarily reflect those of Accountable Now.     You may have heard about ‘Doing Development Differently’ (DDD), a broad movement of development analysts and practitioners who share a view of why aid often has little impact: in short, ‘complex’ development problems can’t be solved […]

Ten years on, accountability in action: Greenpeace’s story

Ten years ago, a committed group of the leaders of some of the largest international NGOs, working to provide international development programmes, humanitarian relief, and campaigning for human rights and the protection of our environment came together in the recognition that we needed to be proactive, open and clear in establishing what our accountability should […]

La confianza, el gran aporte de la rendición de cuentas a América Latina

América Latina es una región injusta si consideramos que carga con el título de la más desigual (CEPAL, 2016) y también, la más desconfiada del planeta (Latinobarómetro, 2015). Mientras que recientemente un estudio de Oxfam señala que el 10% más rico de la región acumula el 68% de la riqueza total, por otra parte, también recientemente, según CEPAL, en América Latina la […]

Creating processes for people-powered decision making

Over the past few months, six civil society organisations (CSOs) have ventured into implementing new processes in their day-to-day work with their stakeholders. At the core of the project lies the assumption that integrating feedback from stakeholders into decision making more frequently helps achieve two key challenges at the same time: working more effectively with stakeholders and […]

What data do you have on your stakeholders?

This was the question that we asked six international civil society organisations at the very beginning of our project. What seemed like an easy – or at least straightforward – question, proved to trigger a whole set of further questions which reached far beyond the teams responsible for monitoring, evaluation, accountability and learning (MEAL).   […]

Being accountable to 250,000 people: A symbiotic relationship

Sightsavers’ Fundraising Director shares the importance of accountability and engagement with Sightsavers’ supporters, and the impact this has on her work.   I take my role seriously as a Fundraising Director; it’s a huge responsibility. Not only does my team need to raise money to support our organisation and beneficiaries, but we need to be […]

Creating change with, not for, people

This blog was first published on Feedback Labs with the support of Feedback Labs’ Collaboration Fund. With the arrival of digital players like Facebook, Airbnb or Wikipedia, people’s expectation of how to engage with institutions has fundamentally changed. No longer are they content to just receive the occasional report or letter to be informed after things have already happened. Today’s […]

Citizen engagement: What can we learn from digital campaigns organisations?

This blog was first published on Feedback Labs with the support of Feedback Labs’Collaboration Fund.   What We Want to Achieve Digital campaigns organisations ask their members every week which topic to campaign on, who to target and what to demand. Every campaign they launch is thus a co-production between the organisation and its members. International civil society organisations (ICSOs), […]