Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
Want to find good practices on a specific topic? Click on one of the topics below.
ChildFund Alliance’s Child-Friendly Accountability
The Child-Friendly Accountability approach aims to ensure children have safe means to participate in monitoring the performance of child protection systems and holding duty bearers accountable. Children are supported in building their knowledge, in identifying protection gaps and facilitating direct action or advocacy with their communities to address these gaps....
Sightsavers enhances accountability at the local level
Sightsavers’ accountability report covers the activities of the entire organisation including Sightsavers’ seven subsidiary entities (Sightsavers UK, US, Ireland, India, Norway, Sweden and Italy). These entities operate integrally with the Secretariat: their performance and any data requested under Accountable Now’s reporting framework is integrated into the Secretariat’s accountability report....
Oxfam strengthens safeguarding through Core Standards and a Global Case Management System
One Oxfam Safeguarding Core Standards offer a simplified, easy to understand and ‘non-negotiables’ document, offering a summary of Oxfam’s multiple public safeguarding commitments to guide practice (assess gaps, support planning, analyse performance), strengthen safeguarding systems and ultimately help hold managers in Oxfam accountable....
CIVICUS’ advocacy work is grounded in partnerships and co-creation with local partners and members
An integral part of CIVICUS’ approach is that advocacy work is done jointly with members and local partners. Advocacy work is co-created in partnerships and published with mutual consent, and advocacy positions are based on a “sense check” with voices on the ground....
CIVICUS’ comprehensive approach to diversity and inclusion goes beyond gender issues
CIVICUS sees diversity and inclusion as a journey that civil society must embark on together, and is committed to tackling institutional structures from all perspectives. A Social Inclusion Toolkit helps CIVICUS members assess their work on inclusion beyond gender and age, and includes definitions, reflective questions, and activities....
ChildFund New Zealand plants trees to ensure sustainable income and carbon offsetting
ChildFund New Zealand is committed to the principle of doing no harm as well as ensuring that their work is sustainable, appropriate, feasible, and empowering (SAFE), which includes protecting the environment as well as enhancing the natural environment of our places of work. For this reason, CFNZ tracks their carbon...
ChildFund New Zealand’s Road Map approach to sustainable outcomes
ChildFund New Zealand’s Road Map approach is their preferred approach to building partnerships within communities. Their aim is to ensure that development work does not create long-term dependencies and so this Road Map approach focuses on strengthening localisation and self-reliance....
World YWCA’s Approach to Feedback from Internal Stakeholders
A helpful illustrative example is provided, outlining how MAs, staff, and partner organisations provided input on the development of World YWCA’s Goal 2035. The Panel notes positively the efforts to obtain input from a diverse membership base and to gather feedback in several rounds of consultations over several years....
Terre des Hommes is strengthening common ways of working throughout the federation through its responsive and participatory Strategic Review process
In 2018 Terre des Hommes undertook a strategic review process to align programme goals, policies, and approaches across the federation. The overall aim is to increase cooperation and cohesion and lead to better impact....
Terre Des Homme’s approach to stakeholder engagement
The response explains how consultation with stakeholders led to TDH shifting its campaign on “trafficked children” to “children on the move”. The Destination Unknown campaign involves youth activists, engages a youth group in decision making processes, and shares this key stakeholder group’s perspective in a “Youth Call” outlining demands and...
Sightsavers’ Approach to Staff Development and Working Environment
Sightsavers’ performance review process was updated in 2017, with a new Valuing Individual Performance system introduced. This was developed in a consultative process, and will see staff undergo formal development reviews every 12 months, with reviews conducted on a rolling basis. Sightsavers’ 2018 employee survey includes questions relating to performance...
Sightsavers’ approach to capacity-building
Several examples are provided of projects that have resulted in increased capacities and new skills for both direct beneficiaries as well as healthcare, educational and social work professionals in the communities Sightsavers works in. A wide range of training aimed at building capacity of individuals is being provided, including daily...
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