Civil society organisations (CSOs) have always used social accountability tools to hold governments to account. But what about using the same tools to let communities and stakeholders hold us, CSOs, to account? Not only will this improve services and relationships, but it will also demonstrate the high accountability standards CSOs have put to themselves. This webinar shares the insights of CARE International UK and Action Aid.
CARE International UK talks about their use of the Constituency Voice model, which was originally developed by Keystone Accountability, to improve relationships with the least powerful stakeholders in CARE’s programmes, improve programme efficiency, effectiveness and impact and track evidence of programme progress towards key outcomes.
Action Aid presents how participatory processes, such as the Participatory Review and Reflection Process and Social Audits, have contributed to enhancing mutual accountability to communities.
Gilbert Muyumbu, Governance and Accountability Advisor, CARE International UK
Tufail Ahmed, Organisational Effectiveness Coordinator, ActionAid Pakistan
Watch the webinar below or download the presentations by CARE International UK and Action Aid Pakistan.
45,000+ organizations operating in 180+ countries are using the Global Standard to guide their work and put people at the heart of their accountability measures. Now, the 10 cohosts are working to review and refresh the Standard to ensure its fit for the future too. If you work in or with civil society, and believe our accountability practice should center the people we work for and with, we want to hear from you.
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