Educo’s Internal Control Department was replaced by an Accountability and Internal Audit Division. It is committed to two main activities: fostering a culture of accountability in both internal and external processes (Accountability Department), and ensuring compliance with policies, codes and the responsible use of resources (Internal Auditing Department).

The Accountability and Internal Audit Division is responsible for compiling Educo’s accountability report to Accountable Now, but it also provides each programme country with the necessary guidance for implementing the Complaints and Feedback Policy.