Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
Want to find good practices on a specific topic? Click on one of the topics below.
Sightsavers’ Council of Trustees are subject to key performance indicators
The Chair of the Council of Trustees is not an executive officer of Sightsavers. The most senior executive officer within Sightsavers is the Chief Executive, who reports to the Council. The roles of the Council and Strategic Management Team (SMT) are clearly defined and distinct from one another....
Oxfam breaks down its reporting to the organisational scale
Oxfam is a confederation of 17 organisations working together in more than 90 countries. All of Oxfam’s work is framed by their commitment to five broad rights-based aims: the right to a sustainable livelihood, the right to basic social services, the right to life and security, the right to be...
Greenpeace implements a 360 degree performance evaluation on its Board of Directors
The Greenpeace International Board of Directors Chair coordinates a 360 degree evaluation of the performance of the Board (as a whole) each year. This consists of three separate online surveys; one is sent to the Board members for a self-evaluation; one is sent to the Trustees; and the third is...
Educo listens to its employees and its executive team responds
Educo has different internal communication channels to facilitate the exchange of information across the entire organisation, thus contributing to improving efficiency in their work and encouraging staff to present their feedback and complaints to management....
CBM’s accountability report used as a key quality assurance tool
CBM follows best practice in disclosing and reporting on organisational, economic, environmental, social, governance and programme performance. It based the 2013 Accountability Report content on a materiality assessment. Through this method, all issues that could have an impact on the organisation were identified. Then, they were ranked based on their...
CARE carried out a workshop with Senior Management Team for its accountability report
CARE International sees it as one of their Secretariat’s key responsibilities to pilot and model accountability approaches, including their engagement with Accountable Now, with the expectation that this will help promote good practice throughout the confederation....
Using accountability reporting as an organisational development process
Amnesty International’s report submission to Accountable Now is based on analysis and inputs from International Secretariat staff who have oversight over different areas of accountability. These members of staff – internally referred to as ‘Accountable Now indicator owners’ – assess performance, reflecting on the Independent Review Panel’s (IRP) feedback, movement...
90% of Amnesty’s national entities provided inputs for the accountability report
Each year, every Amnesty International entity submits a Standard Action Report (SAR) containing information on their activities, campaigns, growth and accountability measures for the past year. The SAR data is collated and analysed to support global planning and measurement of the movement’s performance against stated plans....
ActionAid puts accountability at the core of everything they do
In the late 1990s ActionAid chose to be thoroughly accountable in the attitude and behaviour they expect from their staff and as a way of working which has huge transformational potential. As an organisation they have come a long way. In the continued fight against poverty and injustice and in...
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