Webinars

Webinars are a way to strengthen exchange among Accountable Now Members, share expertise and discuss critical aspects of accountability. Webinars are exclusively organised for Accountable Now Members and free of charge.

Upcoming Webinars

Details of upcoming webinars can be found on our Events page.

Webinar Archive

Social Accountability: Learning from People How to Improve

Civil society organisations (CSOs) have always used social accountability tools to hold governments to account. But what about using the same tools to let communities and stakeholders hold us, CSOs, to account? Not only will this improve services and relationships, but it will also demonstrate the high accountability standards CSOs have put to themselves. This [...]

September 26th, 2017|Stakeholder engagement|Comments Off on Social Accountability: Learning from People How to Improve

How to keep up with the digital customer feedback revolution?

Unless we know what people and partners think, feel, complain about, want and offer – we are likely to miss out on the optimal strategy to achieve our shared goal. How to generate, aggregate, visualise and use feedback for better decision making? How can we do this individually as organisations and collectively as a sector? [...]

June 13th, 2017|Feedback & Complaints|Comments Off on How to keep up with the digital customer feedback revolution?

What’s “accountability” in the eyes of youth?

Accountability concepts and practices have been refined over decades now. But are they meaningful for young people? It is these young people who are the future of our sector and there are more of them now than at any point in history. In this webinar, we shared insights from Restless Development and CIVICUS on youth [...]

March 22nd, 2017|Stakeholder engagement|Comments Off on What’s “accountability” in the eyes of youth?

Getting up to speed: How to protect our data and privacy in the digital age?

Approaching data protection in a digital environment In a more and more digital environment, data protection becomes more challenging. But the environment also poses opportunities and support for data protection work. Heike Böhme, General Integrity, Compliance & Legal Counsel from SOS Children’s Villages’ Legal Department gave a practical overview on seven initiatives the colleagues follow [...]

November 23rd, 2016|Transparency|Comments Off on Getting up to speed: How to protect our data and privacy in the digital age?

How to use Accountable Now for fundraising purposes?

Accountable Now demonstrates great transparency and accountability to partners and donors who demand exactly that. Accountable Now Members have shared with us that membership has helped them to underpin their reputation, as well as to secure greater recognition and in some cases even grants. In this webinar, fundraising experts showed their peers how to practically [...]

October 7th, 2016|Financial Management|Comments Off on How to use Accountable Now for fundraising purposes?

How good is Accountable Now Members’ accountability performance compared to other CSOs?

Accountable Now is one of the world’s most widely used comprehensive accountability frameworks, signed by a number of the largest ICSOs across our sector. Collectively our Members commit to high standards of operational excellence, transparency and accountability and a continuous effort to improve them. To fulfil on this promise we designed a comparative study with the [...]

July 1st, 2016|Other|Comments Off on How good is Accountable Now Members’ accountability performance compared to other CSOs?

Accountability codes in the Global South

What have we learnt from the Global Standard project? Two years ago, Accountable Now has embarked on a journey with eight accountability networks from Africa, Asia, Australia, North and South America to develop the Global Standard for CSO Accountability. It was therefore time to reflect on what we have learnt and to question some of [...]

May 18th, 2016|Partnerships|Comments Off on Accountability codes in the Global South

Digital connectivity as a game changer: How to adapt our accountability practices to the digital age?

Digital connectivity as a game changer Digital connectivity has not only accompanied technological developments but has also heightened people’s expectations about higher degrees of engagement. Together with the Digital Accountability , the Charter developed the which includes succinct questions that measure organisational responsiveness to the digital age. The tool intends to prompt and trigger the [...]

March 30th, 2016|Uncategorized|Comments Off on Digital connectivity as a game changer: How to adapt our accountability practices to the digital age?

Building the Charter Brand

  The Charter needs to be well known and understood to achieve its ultimate ambition: driving international civil society organisations’ (ICSOs’) positive impact on people’s lives and the environment. In light of this, we have worked with branding and communications directors from our Member organisations to identify where the Charter adds most value e.g. to [...]

August 28th, 2015|Uncategorized|Comments Off on Building the Charter Brand

How to best use the Charter at national level

In order to prioritise strengthening global collaboration on CSO accountability practice, Charter Members need reach out to national or regional offices. Based on an interview with 12 CEOs of Charter Member national entities, it was perceived that the lack of knowledge of the Charter at the national level was a lost opportunity. Many challenges were [...]

June 10th, 2015|Uncategorized|Comments Off on How to best use the Charter at national level