ChildFund Australia’s Complaints Mechanisms Protect Confidentiality and Anonymity

ChildFund Australia offers confidentiality alongside the protection of a complainant and/or survivors through their complaint handling mechanisms. This is an example of good practice through the organisation’s attention to the potential consequences on an individual when reporting and making sure the support and necessary protocols are in place to protect the whistleblower.

Putting Dynamic Accountability into Practice: Considerations for CSOs and Networks

SHARE THIS ARTICLE   BACK TO INSIGHTS Civil society associations come in a range of forms. From local civil society organisations (CSOs) to international alliances composed of many organisations, the sector is diverse in the way different groups are structured and present themselves. In spite of the form or type, accountability should still remain high […]

Sightsavers monitors performance via their SIM card system

Globally, all programmes are monitored using the Strategy Implementation Monitoring (SIM) card and the programme portal. All individual projects within Sightsavers contribute to their global strategic objectives. Their M&E approach roots the organisation in evidence based decision making, allowing them to identify gaps and learn and adapt in response to the challenges and achievements experienced during programme implementation.