Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!
Want to find good practices on a specific topic? Click on one of the topics below.
Oxfam strengthens safeguarding through Core Standards and a Global Case Management System
One Oxfam Safeguarding Core Standards offer a simplified, easy to understand and ‘non-negotiables’ document, offering a summary of Oxfam’s multiple public safeguarding commitments to guide practice (assess gaps, support planning, analyse performance), strengthen safeguarding systems and ultimately help hold managers in Oxfam accountable....
Sightsavers enhances accountability at the local level
Sightsavers’ accountability report covers the activities of the entire organisation including Sightsavers’ seven subsidiary entities (Sightsavers UK, US, Ireland, India, Norway, Sweden and Italy). These entities operate integrally with the Secretariat: their performance and any data requested under Accountable Now’s reporting framework is integrated into the Secretariat’s accountability report....
Accountability Lab uses Accountable Now’s reporting process as the basis for annual reflection and course correction
Accountability Lab uses Accountable Now’s reporting process as the basis for annual reflection and course correction. The reporting framework and process were framed in alignment with Accountability Lab terminology and internal processes by the learning team....
ChildFund New Zealand plants trees to ensure sustainable income and carbon offsetting
ChildFund New Zealand is committed to the principle of doing no harm as well as ensuring that their work is sustainable, appropriate, feasible, and empowering (SAFE), which includes protecting the environment as well as enhancing the natural environment of our places of work. For this reason, CFNZ tracks their carbon...
CIVICUS’ comprehensive approach to diversity and inclusion goes beyond gender issues
CIVICUS sees diversity and inclusion as a journey that civil society must embark on together, and is committed to tackling institutional structures from all perspectives. A Social Inclusion Toolkit helps CIVICUS members assess their work on inclusion beyond gender and age, and includes definitions, reflective questions, and activities....
CIVICUS’ advocacy work is grounded in partnerships and co-creation with local partners and members
An integral part of CIVICUS’ approach is that advocacy work is done jointly with members and local partners. Advocacy work is co-created in partnerships and published with mutual consent, and advocacy positions are based on a “sense check” with voices on the ground....
Oxfam takes stakeholder engagement to the next level
In the last Accountability Report they described early efforts to consider an Oxfam-wide comprehensive Stakeholder Engagement Policy. The development of this Policy was put on hold in mid- 2015 given the direction of the Oxfam 2020 organisational change programme. Oxfam 2020 will significantly reshape the nature of all stakeholder relationships...
Oxfam’s adaptive approach to campaigning design and implementation
A shared power analysis is developed with stakeholders at the outset of any campaign development, with all relevant stakeholders mapped and consulted in ways tailored to their particular needs. Internal stakeholders such as affiliate representatives might be engaged to help co-create the policy position; whereas with external stakeholders such as...
CBM’s comprehensive approach to staff security
CBM International has a dedicated Health, Safety and Security Unit which focuses on training and awareness building for staff. Initiatives include pre-departure travel briefings for business trips, mandatory traveller security training (with a dedicated topic on female security and sexual assault) and written resources available to all staff....
CBM leads the way on disability inclusiveness with their Disability Inclusive Development standards
Inclusion is one of CBM’s core values and the organisation takes proactive measures to ensure both their programmes and working environment are accessible to and inclusive of persons with disabilities. A policy framework on inclusion and an accessibility policy guide CBM’s work and operations, and their disability inclusive development (DID)...
CBM ensures sustainable outcomes through strong partnerships and local ownership
In 2017 CBM began developing its partnership principles in line with its programme commitments; these aim to build on locally driven development agendas and ensure local ownership of projects. Participatory approaches are applied throughout CBM’s project cycle management and country planning processes to further increase ownership. This leads to outcomes...
Educo’s financial statements are audited by two firms
The 2014 financial statements were audited by two auditing firms, Ernst & Young and Audalia. As a control measure, both firms had to agree on their opinion about the accounts. To date, Educo is the only NGO in Spain that uses this co-auditing system. Later on, Educo presented annually its...
Do you have any questions about our good practices or do you think your organisation has something to contribute?