Accountable Now’s annual workshop was held at Greenpeace Netherlands from 21 – 22 September, 2017. Representatives of 16 CSOs – both members and non-members of Accountable Now, met for one and a-half-day to explore how stakeholder data can be better used to strengthen responsiveness and real-time decision making.
Accountability is about responsiveness to your key stakeholders. Many civil society
organisations (CSOs) subscribe to this but few have figured out the why, how and what of
establishing both mechanisms and a culture of responsiveness to feedback and using
stakeholder data (including feedback) to enhance decision making. Many CSOs use data to
inform their strategies but getting real-time data to improve global decision making and to
have this as part of their daily operations is the real challenge. How to filter data and push-it
up the organisational hierarchy is not only a systems issue but a behavioural one too. CSOs
have piles of data but their accuracy is questioned; they are under-used and they are in many
cases in siloes. The bigger the organisation is, the more difficult the journey will be but some
have started to find a way.
This workshop was facilitated by Accountable Now, bringing together representatives from 16 CSOs to address this challenge.
Read the outcome document for highlights and takeaways from this year’s workshop.
We would like to continue conversations on the themes that were discussed during the workshop. If you have a comment or suggestion on the workshop, or if you would like to share an idea of how we can support initiatives to advance dynamic accountability in the CSO sector, please contact us at [email protected].
Accountable Now is a global membership platform. We support our members – and civil society at large – to be more transparent, responsive, impact-focused, and locally led. Interested in becoming a member?
Accountable Now is a member of Accountability Lab’s global translocal network.
