Taiwan Fund for Children and Families’ Direct Dialogue with Frontline Staff

Good Practice Library Taiwan Fund for Children and Families’ Direct Dialogue with Frontline Staff What Makes This Practice Exemplary? During each year’s annual visit staff members from TFCF are invited to propose five things each for the organization to prioritize or defer. Afterwards, these suggestions were summarized and categorized based on aspects in terms of […]
ChildFund Korea’s Green Bell Initiative

The Green Bell initiative at ChildFund Korea fosters an environment where employees can openly share their opinions regarding the organization’s operational policies, guidelines, and project content. When a certain number of employees support a suggestion, either the relevant department at headquarters or a designated management staff member reviews the proposal and responds.
Accountability Lab uses Accountable Now’s reporting process as the basis for annual reflection and course correction

Accountability Lab uses Accountable Now’s reporting process as the basis for annual reflection and course correction. The reporting framework and process were framed in alignment with Accountability Lab terminology and internal processes by the learning team.
Sightsavers’ Approach to Staff Development and Working Environment

Sightsavers’ performance review process was updated in 2017, with a new Valuing Individual Performance system introduced. This was developed in a consultative process, and will see staff undergo formal development reviews every 12 months, with reviews conducted on a rolling basis. Sightsavers’ 2018 employee survey includes questions relating to performance management, which are hoped to provide insight into how staff engage with the new process compared to the old system.
Plan International creates meaningful learning processes for its staff directly applicable to their work

Plan International offers several learning and development programmes, which can offer a formal certification process through Plan Academy. The process includes individual self-assessment and line manager review of progress after 4 weeks, to confirm that the learner has been able to transfer the knowledge to the workplace.
CBM’s comprehensive approach to staff security

CBM International has a dedicated Health, Safety and Security Unit which focuses on training and awareness building for staff. Initiatives include pre-departure travel briefings for business trips, mandatory traveller security training (with a dedicated topic on female security and sexual assault) and written resources available to all staff.
ActionAid’s seven-year rule fosters “localisation” of staff

ActionAid operates through its national offices worldwide and through the IS hubs. In national offices, the majority of staff (at all levels) are local people. Members of the local National Boards are nationals of the respective country and take part in hiring the Country Directors. ActionAid commits to hiring local people for local jobs.
Terre des Hommes hires staff with accountability in their DNA

Accountability is understood at Terre des Hommes as: ”Clear commitments in the eyes of others that have been kept”. So, as the first step on the road to reinforce an accountability culture, they streamline “accountability” to carry a positive connotation through the decision-making processes and human resource management.
Educo listens to its employees and its executive team responds

Educo has different internal communication channels to facilitate the exchange of information across the entire organisation, thus contributing to improving efficiency in their work and encouraging staff to present their feedback and complaints to management.
90% of Amnesty’s national entities provided inputs for the accountability report

Each year, every Amnesty International entity submits a Standard Action Report (SAR) containing information on their activities, campaigns, growth and accountability measures for the past year. The SAR data is collated and analysed to support global planning and measurement of the movement’s performance against stated plans.
