Accountability is not a report, but a dynamic relationship with stakeholders to improve the agency and credibility of CSOs. Digital technology helps facilitate this ongoing interaction and adaptive performance.

 

People-Powered Decision Making

In the digital age, empowered citizens demand an active role in co-shaping CSOs’ work. This is great news! Stakeholders become partners and the set of skills, capacity and knowledge to achieve collective impact grows. For CSOs to build on this opportunity however, we must innovate our accountability practice.

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Global Standard for CSO Accountability

It is Accountable Now’s ambition to ensure a truly global approach and dynamic practice of CSO accountability. Our 12 Accountability Commitments, created with a global network of like-minded peers, capture a shared understanding of what accountable CSO behaviour is. A dynamic approach featuring meaningful stakeholder engagement is key.

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New Accountability Paradigm

The digital age fundamentally transforms the way in which people relate to organisations. Central to the new engagement practice is that organisations actively invite others to act, connect and contribute to the shared cause. Emerging strategies of CSOs building on this paradigm are often called people-powered strategies.

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CSO Action Guides

Start the journey of co-creation and learn how to mainstream responsiveness to stakeholders in daily business! Each manager guide is just one page.

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Case Studies

For CSOs, the digital age offers huge opportunities but poses challenging questions. We have collected best practice examples to help you advance people power in your organisation.

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