Listening to those we serve: the heartbeat of Doing Development Differently

May 14th, 2018|Governance & Management|

What we as CSOs might not have fully appreciated is how strong an endorsement this movement is for Accountable Now’s ‘dynamic accountability’ approach, as well as for its member’s common aspiration to systematically listen to primary stakeholders. The six DDD principles include: How local problems should be “debated, defined and refined by local people” [...]

The Oxfam scandal: Let’s have an honest conversation about accountability

April 9th, 2018|Governance & Management|

Early signs of the effect that the revelations have had on public perceptions of NGOs are worrying. The 2017 Edelman Trust Barometer report revealed that the trust of the public in NGOs had plummeted even before the scandal broke. Following the Oxfam exposé, survey evidence suggests that levels of confidence in aid and development [...]

Accountability in social enterprises around the world

March 28th, 2018|Governance & Management|

The dual focus on the social mission and commercial revenue poses however also challenges for social enterprises – challenges that have been signalled by practitioners and captured extensively by scholars. Accountability becomes therefore a key issue for social enterprises looking to find a balance between these two focus areas. The question arising is how [...]

Ten years on, accountability in action: Greenpeace’s story

March 1st, 2018|Governance & Management, Stakeholder engagement|

The leaders who agreed the Accountability Charter had a lot in common: they were all leading large federated or confederated, mission-driven, not-for-profit organisations, mostly having grown from northern/western roots.  And yet there was also considerable diversity in terms of the mission, role and ways of working - from development and humanitarian organisations such as World [...]

Complementing our primary accountability towards children

April 27th, 2017|Governance & Management, Stakeholder engagement|

As civil society organisations (CSOs) we have argued for and utilised to a large extent our space for advocating for the interests of our constituencies in the Sustainable Development Goals (SDGs). This went as far as the declared understanding that development and implementation of the SDGs as a global agenda is a project of governments, [...]

Being accountable to 250,000 people: A symbiotic relationship

April 21st, 2017|Advocacy, Stakeholder engagement|

I take my role seriously as a Fundraising Director; it’s a huge responsibility. Not only does my team need to raise money to support our organisation and beneficiaries, but we need to be accountable for spending supporters’ money on what we deem most appropriate and beneficial. As an organisation we couldn’t exist without our supporters. [...]

CSO Accountability: How effective are whistle-blower systems?

March 28th, 2017|Transparency|

In 2016, Accountable Now tasked the direct impact group with an assessment of 40 international CSOs in six different areas of accountability. The study demonstrated the achievements of the civil society sector, as well as addressing areas for improvement in CSO accountability. Based on the results of the study, direct impact group’s Ronald Pinto conducted [...]