Accountable Now and our Members have committed ourselves to strong values and standards in our work. To ensure we deliver on our promises in practice, it is important to hold us to account.

In our Complaints Handling Policy it is agreed that any complaint should first be filed with the organisation itself, to try and resolve it bilaterally. If the issue cannot be resolved at this level, it is escalated up to the Independent Review Panel of Accountable Now.

In case you want to complain that the Secretariat of Accountable Now or one of its Members has through its conduct failed to adhere to the 12 Accountability Commitments, please use the form provided on this website. Find here the full details of our Complaints Process.

File a complaint